@font-face{font-family:'Barlow Condensed';font-style:normal;font-weight:600;font-display:swap;src:url('/fonts/barlow-condensed-600.woff2') format('woff2')}
@font-face{font-family:'Barlow Condensed';font-style:normal;font-weight:700;font-display:swap;src:url('/fonts/barlow-condensed-700.woff2') format('woff2')}
@font-face{font-family:'Barlow Condensed';font-style:normal;font-weight:800;font-display:swap;src:url('/fonts/barlow-condensed-800.woff2') format('woff2')}
@font-face{font-family:'DM Sans';font-style:normal;font-weight:400;font-display:swap;src:url('/fonts/dm-sans-400.woff2') format('woff2')}
@font-face{font-family:'DM Sans';font-style:normal;font-weight:500;font-display:swap;src:url('/fonts/dm-sans-500.woff2') format('woff2')}
@font-face{font-family:'DM Sans';font-style:normal;font-weight:600;font-display:swap;src:url('/fonts/dm-sans-600.woff2') format('woff2')}
@font-face{font-family:'DM Sans';font-style:normal;font-weight:700;font-display:swap;src:url('/fonts/dm-sans-700.woff2') format('woff2')}

:root{--background:#f6f7f9;--foreground:#202738;--primary:#f5ce46;--ink:#202738;--yellow:#f5ce46;--muted:#6b7180;--line:#e4e6eb;--radius:.6rem;color-scheme:light}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--background);font:16px/1.5 'DM Sans',Arial,sans-serif}button,input,textarea,select{font:inherit}button,a,input,select,textarea{outline-offset:4px}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:inherit;text-decoration:none}button{border:0}h1,h2,h3,p{margin:0}h1,h2,h3{line-height:1.2}h1{font:700 clamp(36px,3.4vw,52px)/1.06 'Barlow Condensed',sans-serif;letter-spacing:-.02em}h2{font-size:20px;font-weight:700}h3{font-size:16px;font-weight:600}.shell{display:flex;min-height:100vh}.sidebar{width:260px;background:white;border-right:1px solid var(--line);position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column;padding:34px 22px 22px}.brand{display:flex;align-items:center;gap:12px;font:800 30px/.86 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solid var(--line);border-radius:9px;overflow:hidden}.section-title{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:23px 25px;border-bottom:1px solid var(--line)}.text-button{display:inline-flex;gap:7px;align-items:center;background:none;font-size:14px;font-weight:600}.empty{padding:38px 20px;text-align:center;display:flex;align-items:center;flex-direction:column;color:var(--muted)}.empty-file{width:72px;height:72px;display:grid;place-items:center;border:1px solid var(--line);border-radius:16px;background:#fafbfc;margin-bottom:22px;color:#929baa}.empty h3{margin:0 0 10px;color:var(--ink)}.empty p{font-size:14px;line-height:1.7}.empty-note{font-size:12px;margin-top:25px}.empty>.button{margin-top:20px}.schedule-card{border:1px solid #ecd98b;background:#fff4ca;border-radius:9px;padding:27px;display:flex;align-items:flex-start;flex-direction:column}.schedule-card>.overline{font-size:11px;letter-spacing:.1em;color:#746332;margin-bottom:25px}.schedule-card>svg{margin-bottom:19px}.schedule-card h2{font:600 32px/1.1 'Barlow Condensed',sans-serif;max-width:240px;margin-bottom:15px}.schedule-card p{font-size:14px;line-height:1.7;margin-bottom:24px;color:#675e44}.schedule-card small{font-size:12px;margin-top:15px;color:#756943}.process{margin-top:34px;padding:25px 0;border-bottom:1px solid var(--line)}.process>div{display:flex;justify-content:space-between;gap:20px;margin-top:19px}.process>div>span{display:flex;align-items:center;gap:11px;font-size:13px;color:var(--muted)}.process b{font:600 23px 'Barlow Condensed',sans-serif;color:#acb3bd}footer{padding:25px 0;display:flex;align-items:center;justify-content:space-between;gap:15px;font-size:12px;color:var(--muted)}footer>span{display:flex;align-items:center;gap:7px}.welcome-strip{display:flex;gap:15px;align-items:center;border:1px solid var(--line);background:white;border-left:3px solid var(--yellow);padding:18px 22px;margin-bottom:26px;border-radius:5px}.welcome-strip strong{font-size:14px}.welcome-strip p{font-size:13px;color:var(--muted);margin-top:4px}.welcome-strip>a{margin-left:auto;display:flex;align-items:center;gap:10px;font-size:14px;font-weight:600}.notice,.error{padding:15px 18px;border-radius:5px;margin-bottom:20px;font-size:14px}.notice{background:#e9f3ed;display:flex;align-items:center;gap:10px}.notice button{margin-left:auto;background:none}.error{background:#fff0eb;color:#922e15}.error button{text-decoration:underline;background:none}.report{display:flex;align-items:center;gap:15px;padding:23px 25px;border-bottom:1px solid var(--line)}.report:last-child{border-bottom:0}.pdf-icon{display:flex;align-items:center;flex-direction:column;gap:3px;background:#fff6db;border-radius:6px;padding:12px;color:#917018}.pdf-icon span{font-size:10px;font-weight:700}.report p{font-size:14px;margin:6px 0;color:var(--muted)}.report small{font-size:12px;color:var(--muted)}.download{margin-left:auto;border:1px solid var(--line);padding:9px;border-radius:5px}.upload-inline{margin:0 25px 22px}.appointment{padding:24px;display:flex;align-items:center;gap:20px;border-bottom:1px solid var(--line)}.appointment-info{flex:1}.appointment p{font-size:14px;color:var(--muted);margin-top:8px;white-space:pre-wrap}.appointment small{font-size:12px}.date-icon{padding:15px;background:#fff6db;border-radius:8px}.badge{font-size:12px;background:#fff4d0;color:#7c610a;padding:6px 11px;border-radius:20px;white-space:nowrap}.confirmed{color:#286a45;background:#e9f3ed}.actions{display:flex;gap:12px}.modal-backdrop{position:fixed;inset:0;background:#20273880;z-index:20;display:flex;align-items:center;justify-content:center;padding:20px;overflow:auto}.modal{background:white;width:550px;max-height:calc(100vh - 40px);overflow:auto;border-radius:12px;padding:32px;position:relative}.modal>h2{font:700 34px 'Barlow Condensed',sans-serif}.modal>p:not(.eyebrow){font-size:14px;color:var(--muted);margin-top:10px}.close{position:absolute;top:12px;right:17px;background:none;font-size:26px}.modal form{margin-top:23px;display:grid;gap:17px}.modal label{display:grid;gap:7px;font-size:14px;font-weight:500}.modal input,.modal select,.modal textarea{width:100%;border:1px solid #cdd1d9;padding:10px 12px;border-radius:5px;background:white;min-width:0}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:15px}.file-field{padding:18px;background:#fafbfc;border:1px dashed #cdd1d9}.file-field input{border:0;padding:0;font-size:13px}.count{font-size:14px;color:var(--muted)}
@media(min-width:1500px){main{padding-top:54px}.page-heading{margin-bottom:40px}.empty{padding:50px 20px}.metrics{margin-bottom:34px}}@media(max-width:1150px){.sidebar{width:220px;padding:30px 15px}.workspace{margin-left:220px;width:calc(100% - 220px)}main{padding:30px 25px 0}.topbar{padding:0 25px}.page-heading{align-items:flex-start;flex-direction:column}.section-grid{grid-template-columns:1.4fr 1fr}.process>div{flex-wrap:wrap}.welcome-strip{flex-wrap:wrap}.welcome-strip>a{margin-left:38px}.metrics>div{padding:20px 16px}.appointment{flex-wrap:wrap}}@media(max-width:760px){.shell{display:block}.sidebar{position:static;width:100%;padding:18px 20px;border-right:0;border-bottom:1px solid var(--line)}.brand{font-size:24px}.brand img{width:42px;height:42px}.portal-label{position:absolute;right:20px;top:13px;max-width:95px;font-size:10px;margin:12px 0}.sidebar nav{display:flex;gap:5px;margin-top:22px;overflow:auto}.nav{font-size:12px;padding:10px 8px;white-space:nowrap;gap:6px}.nav svg{width:16px}.nav-mark,.sidebar-bottom{display:none}.workspace{margin:0;width:100%}.topbar{height:67px;padding:0 20px}.topbar>span{font-size:12px}.account{font-size:12px}.account>span:last-child{max-width:150px;overflow:hidden;text-overflow:ellipsis}.topbar>div{gap:10px}main{padding:26px 20px 0}.page-heading{gap:20px}.page-heading p:last-child{font-size:14px}.eyebrow{font-size:10px}.metrics{gap:9px}.metrics>div{padding:15px 11px}.metric-label{font-size:12px;align-items:flex-start;gap:5px}.metric-label svg{display:none}.metrics strong{font-size:37px}.metrics>div>span{font-size:11px;display:block}.section-grid{grid-template-columns:1fr}.schedule-card h2{max-width:none}.schedule-card{padding:24px}.schedule-card>.overline{margin-bottom:20px}.process>div{display:grid;gap:14px}footer{flex-wrap:wrap;font-size:11px}.welcome-strip{padding:16px;gap:10px}.welcome-strip>svg{display:none}.welcome-strip>a{margin:4px 0 0}.section-title{padding:20px}.section-title h2{font-size:18px}.section-title .button{font-size:12px;padding:10px}.report{padding:20px 16px}.modal{padding:27px 22px}.form-row{grid-template-columns:1fr}.appointment{padding:20px}.date-icon{display:none}}
.report-actions{display:flex;align-items:center;gap:8px;margin-left:auto;flex-shrink:0}.report-actions .download{display:inline-flex;align-items:center;gap:7px;margin-left:0;font-size:14px;min-height:42px;background:white}.report-actions .download:hover{background:#fff6db;border-color:#e5cd7d}.report>div:nth-child(2){min-width:0;overflow-wrap:anywhere}@media(max-width:1250px){.report{flex-wrap:wrap}.report-actions{width:100%;justify-content:flex-end}}

.auth-wrap{max-width:600px;margin:0 auto;padding:48px 20px}.auth-wrap>.brand{margin-bottom:35px}.auth-panel{padding:35px;background:white;border:1px solid var(--line);border-radius:12px}.auth-panel>p{color:var(--muted);margin:18px 0 25px}.auth-footer{font-size:13px;color:var(--muted);margin:25px 0}.portal-form{display:grid;gap:20px}.portal-form label{display:grid;gap:7px;font-size:14px;font-weight:600}.portal-form input,.portal-form textarea,.portal-form select,.invite-box input{width:100%;min-width:0;box-sizing:border-box;border:1px solid #cdd1d9;border-radius:5px;padding:12px;font-size:16px;background:white;color:var(--ink)}.portal-form small{color:var(--muted);font-size:13px}.panel-form{max-width:800px;padding:28px}.spaced{margin-top:25px}.invite-box{background:#fff5d5;border:1px solid #e9d788;padding:24px;margin-top:25px;border-radius:8px}.invite-box p{margin:12px 0;font-size:14px}.invite-box input{font-size:13px}.login-help{font-size:14px;margin-top:24px}.login-help p{margin-top:12px;color:var(--muted)}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.sidebar-bottom{margin-top:auto}.topbar form{margin:0}.portal-form .button{justify-self:start}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #987000;outline-offset:3px}.report-actions{flex-wrap:wrap}.appointment .actions{flex-wrap:wrap}.topbar .text-button{color:var(--ink)}@media(max-width:760px){.auth-wrap{padding:28px 18px}.auth-panel{padding:24px}.panel-form{padding:20px}.topbar{gap:10px}.topbar .account{max-width:160px;overflow-wrap:anywhere}.topbar>span{display:none}.sidebar nav{flex-wrap:wrap;overflow:visible}.report-actions{justify-content:flex-start}.form-row{grid-template-columns:1fr}}

.portal-form .smtp-checkbox{width:auto}.section-title .badge{white-space:normal;text-align:right}

.pdf-toolbar{flex-wrap:wrap}.pdf-details{padding:20px 25px;border-bottom:1px solid var(--line)}.pdf-details p{margin-top:8px;color:var(--muted);font-size:14px}.pdf-details small{display:block;margin-top:5px;color:var(--muted);overflow-wrap:anywhere}.pdf-reader{display:block;width:100%;height:78vh;min-height:480px;border:0;background:#e9ebef}.pdf-help{padding:16px 25px;font-size:13px;color:var(--muted);line-height:1.6}@media(max-width:760px){.pdf-toolbar{padding:15px;gap:10px}.pdf-toolbar .button{font-size:13px;padding:10px 12px}.pdf-details{padding:18px}.pdf-reader{height:72vh;min-height:400px}.pdf-help{padding:16px 18px}}
.calendar-caption{padding:16px 24px;color:var(--muted);font-size:14px}.calendar-navigation{display:flex;gap:6px}.calendar-scroll{overflow-x:auto}.calendar-grid{display:grid;grid-template-columns:repeat(7,minmax(100px,1fr));min-width:700px;padding:0 15px 15px}.calendar-weekday{font-size:14px;text-align:center;padding:10px;color:var(--muted)}.calendar-day{border-top:1px solid var(--line);border-left:1px solid var(--line);min-height:100px;padding:7px}.calendar-day.today{background:#fff8dc}.calendar-day:nth-child(7n){border-right:1px solid var(--line)}.day-number{font-size:13px;font-weight:600}.calendar-event{display:block;background:#f1f2f5;margin-top:6px;border-radius:4px;padding:7px;font-size:12px;overflow-wrap:anywhere}.calendar-event span,.calendar-event small{display:block;margin-top:3px}.calendar-event.event-confirmed{background:#e6f3eb;border-left:3px solid #347952}.appointment-record{border-bottom:1px solid var(--line);scroll-margin-top:20px}.appointment-record .appointment{border-bottom:0}.appointment-controls{margin:0 24px 18px}.appointment-controls summary,.appointment-history summary{cursor:pointer;font-size:14px;font-weight:600;padding:10px 0}.appointment-controls .panel-form{padding:16px 0}.appointment-history{margin:0 24px 20px;color:var(--muted);font-size:13px}.appointment-history ol{padding-left:20px}.appointment-history li{padding:10px 0}.appointment-history p{margin-top:6px}.appointment-note{border-left:3px solid var(--yellow);padding-left:12px}.partner-appointment-controls>form{margin:0 24px 18px}.calendar-panel .section-title{flex-wrap:wrap}.calendar-navigation .button{padding:8px 12px}@media(max-width:760px){.calendar-grid{min-width:700px}.calendar-caption{padding:14px 18px}.appointment-controls,.appointment-history{margin-left:18px;margin-right:18px}}

.report-search{max-width:none;grid-template-columns:repeat(2,minmax(0,1fr))}.search-wide{grid-column:1/-1}.search-buttons,.report-pagination{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.report-pagination{padding:20px 25px;border-top:1px solid var(--line);justify-content:space-between}.report-pagination span{font-size:14px;color:var(--muted)}@media(max-width:760px){.report-search{grid-template-columns:1fr}.report-pagination{padding:18px}}

.client-home-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}.client-home-card{padding:28px;display:flex;flex-direction:column;align-items:flex-start;gap:16px;min-width:0}.client-home-card h2{font-size:24px}.client-home-card h3{font-size:20px;overflow-wrap:anywhere}.client-home-card p{line-height:1.65;overflow-wrap:anywhere}.client-home-card .eyebrow{margin:0}.client-home-detail,.client-home-card small{color:var(--muted);font-size:14px;line-height:1.6}.client-home-actions{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.client-home-request{border-top:1px solid var(--line);padding-top:18px;width:100%;display:grid;gap:10px}.client-contact{margin-top:24px;padding:26px 28px;display:flex;align-items:center;justify-content:space-between;gap:24px;flex-wrap:wrap}.client-contact p{color:var(--muted);margin-top:10px;line-height:1.6}@media(max-width:900px){.client-home-grid{grid-template-columns:1fr}}@media(max-width:760px){.client-home-card,.client-contact{padding:20px}.client-home-actions .button{white-space:normal}}

.followup-entry{padding:24px;border-top:1px solid var(--line);display:grid;gap:16px;overflow-wrap:anywhere}.followup-entry .section-title{padding:0;border:0;flex-wrap:wrap;gap:12px}.followup-entry p{line-height:1.65}.followup-entry small,.followup-caption{font-size:14px;color:var(--muted)}.followup-caption{padding:16px 24px}.followup-buttons,.followup-photos{display:flex;gap:12px;flex-wrap:wrap}.followup-photos img{width:160px;height:120px;object-fit:cover;border-radius:6px}.followup-reply{padding:18px;background:#fff7dc;border-left:3px solid var(--yellow)}.followup-entry summary{cursor:pointer;font-weight:600}.followup-entry .panel-form{padding:18px 0}.followup-entry .badge{white-space:normal}

.report-delete-link{color:#a32525!important}.report-delete-button{background:#a32525;color:white;border:1px solid #a32525}.portal-form .delete-checkbox{width:auto;min-width:20px;margin-right:8px}

.sidebar .nav{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.nav-new{display:inline-flex;align-items:center;flex-shrink:0;border-radius:999px;background:#b42318;color:#fff;font-size:11px;font-weight:700;line-height:1.3;padding:4px 7px;letter-spacing:0}.sidebar .nav>span:first-child{min-width:0}

.contract-details{padding:28px;display:grid;gap:20px;overflow-wrap:anywhere}.contract-details p{line-height:1.7;white-space:normal}.contract-details small{color:var(--muted)}.contract-details .button{justify-self:start}@media(max-width:760px){.contract-details{padding:20px}}

.site-explanation{padding:18px 24px;color:var(--muted);line-height:1.6}.site-grid{padding:0 24px 24px;display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px}.site-card{display:block;padding:20px;border:1px solid var(--line);border-radius:8px;overflow-wrap:anywhere}.site-card p{font-size:14px;color:var(--muted);line-height:1.8;margin-top:10px}.site-selected,.site-card:hover{background:#fff7dc;border-color:#c5a33d}.site-heading{margin-top:28px;overflow-wrap:anywhere}.site-heading p{margin-top:12px;color:var(--muted);line-height:1.6}.site-record{padding:22px 24px;display:flex;align-items:center;justify-content:space-between;gap:18px;border-top:1px solid var(--line);flex-wrap:wrap;overflow-wrap:anywhere}.site-record p{margin-top:12px}.site-record .badge{white-space:normal}.site-record h3{font-size:18px}.site-record>div{min-width:0}@media(max-width:760px){.site-grid{grid-template-columns:1fr}}

.renewal-overview{margin-bottom:28px}.renewal-cards{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.renewal-card{display:grid;gap:12px;padding:22px;background:white;border:1px solid var(--line);border-radius:8px}.renewal-card strong{font-size:32px}.renewal-card span{font-weight:600}.renewal-card small{color:var(--muted)}.renewal-overdue{border-top:4px solid #b42318}.renewal-soon{border-top:4px solid #b18400}.renewal-later{border-top:4px solid #567287}.renewal-missing{border-top:4px solid #777}.renewal-card:hover{background:#fff7dc}@media(max-width:1100px){.renewal-cards{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:500px){.renewal-cards{grid-template-columns:1fr}}

.calendar-event.event-announced{background:#eaf1fb;border-left:3px solid #39649c}.calendar-event.event-unavailable{background:#fff0df;border-left:3px solid #a55313}.appointment-record>.followup-reply{margin:0 24px 16px}.appointment-controls .portal-form p{line-height:1.6}

.bait-plan-image{overflow:auto;max-height:78vh;border-top:1px solid var(--line);background:#f0f1f3;padding:12px}.bait-plan-image img{display:block;max-width:none;height:auto}

/* Clearer forms and announced-visit steps. */
.portal-form label{color:#202738;font-weight:700}
.portal-form input,.portal-form select,.portal-form textarea{background:#f7f9fc;border-color:#8995a7;color:#202738}
.portal-form input::placeholder,.portal-form textarea::placeholder{color:#596579;opacity:1}
.portal-form small{color:#505d70}
.portal-form .outlined{border-color:#8995a7;color:#202738;background:#fff}
.portal-form .outlined:hover{background:#edf1f7}
.visit-planner{max-width:980px;display:grid;gap:24px;padding-bottom:24px}
.visit-intro{padding:4px 0 0}
.visit-intro h2{font-size:24px}
.visit-intro p{margin-top:8px;color:#505d70}
.visit-step{min-width:0;margin:0;border:1px solid #aab5c5;border-radius:9px;background:#edf1f7;padding:24px;display:grid;gap:18px}
.visit-selection{border-left:5px solid #26344c;padding:0}
.visit-selection .panel-form{max-width:none;padding:24px}
.visit-selection label{font-size:16px}
.visit-details{gap:26px}
.visit-step legend{font-size:17px;font-weight:700;color:#202738;background:#edf1f7;border:1px solid #aab5c5;border-radius:6px;padding:7px 12px;max-width:100%}
.visit-step input,.visit-step textarea,.visit-step select{background:#fff;border-color:#8491a4}
.visit-summary{background:#26344c;color:#fff;border-radius:9px;padding:20px 24px;overflow-wrap:anywhere}
.visit-summary>span{font-size:13px;color:#e4eaf4}
.visit-summary h3{font-size:20px;margin-top:6px;line-height:1.4}
.visit-step .followup-reply{background:#fff2c2;border:1px solid #c39a25;border-left:5px solid #b78a0b;border-radius:5px;color:#403413}
.visit-step .followup-reply p{margin-top:8px;overflow-wrap:anywhere}
.visit-step .text-button{text-decoration:underline;text-underline-offset:3px;justify-self:start}
.visit-slot-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.visit-slot-grid label:last-child{grid-column:1 / -1;max-width:420px}
.visit-hint{font-size:14px;color:#465368;line-height:1.6}
.visit-submit{display:grid;gap:18px;background:#fff4cb;border:1px solid #ccb157;border-radius:9px;padding:24px;color:#403713}
.visit-submit p{font-size:14px;line-height:1.7}
.visit-submit .button{white-space:normal;text-align:center;border:1px solid #a58215}
@media(max-width:760px){.visit-planner{gap:20px}.visit-step{padding:18px}.visit-selection{padding:0}.visit-selection .panel-form{padding:18px}.visit-slot-grid{grid-template-columns:1fr}.visit-slot-grid label:last-child{max-width:none;grid-column:auto}.visit-step legend{font-size:15px}.visit-summary,.visit-submit{padding:18px}.visit-planner .button{white-space:normal;text-align:center;width:100%}}

/* Compact client report search; native disclosure works without scripts. */
.report-search-toggle{border-color:#aab5c5}
.report-search-toggle>summary{padding:17px 24px;background:#edf1f7;color:#202738;cursor:pointer;font-weight:700;list-style:disclosure-closed;line-height:1.6}
.report-search-toggle[open]>summary{list-style:disclosure-open;border-bottom:1px solid #aab5c5}
.report-search-toggle>summary::marker{color:#26344c}
.search-toggle-label{font-size:13px;font-weight:500;margin-left:16px;color:#465368}
.search-hide{display:none}
.report-search-toggle[open] .search-show{display:none}
.report-search-toggle[open] .search-hide{display:inline}
.search-active{display:inline-block;margin-left:12px;padding:2px 9px;border-radius:12px;background:#fff1bd;color:#594407;font-size:12px}
.report-filter-state{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:16px;font-size:14px;color:#465368}
.report-filter-state a{text-decoration:underline;text-underline-offset:3px;color:#202738}
@media(max-width:760px){.report-search-toggle>summary{padding:15px 18px}.search-toggle-label{display:block;margin:4px 0 0}}